Refund policy

1. Our Commitment At MZD Perfumes, we want you to experience luxury and satisfaction with every scent. If you are not completely satisfied with your purchase, we are here to assist you.

2. 7-Day Return Policy We offer a 7-day return policy. You have 7 days after receiving your item to request a return.

3. Eligibility for Return To be eligible for a return, please ensure:

• The perfume bottle must be unused, in the same condition that you received it, and in its original packaging (box and seal intact).

• If the seal is broken or the perfume has been sprayed/used, we cannot accept the return for hygiene reasons.

• Please provide your order number and a short reason for the return.

4. How to Initiate a Return To start a return, you can contact us at [mzdperfumes@gmail.com]. Once your return is accepted, we will guide you on how and where to send your package.

5. Refund Process Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5-7] business days.

6. Shipping Costs Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (unless the return is due to a damaged or incorrect product received from our side).

7. Damaged Items If your perfume arrives damaged or leaking, please contact us immediately at [mzdperfumes@gmail.com] with a photo or video of the damaged item so that we can evaluate the issue and make it right.

8. Contact Information For any questions regarding your order or returns, feel free to reach out to us:

• Email: [mzdperfumes@gmail.com]

• Customer Support: [@mzd_perfumes]